Subscription Policy

Subscription Help

Modify / Cancel Subscription

To modify or cancel a subscription, please log in to your Account Portal with the link below OR fill out the form located on this page.

Account Portal

If you prefer to speak directly with our customer support team, you can do so at (510) 605-3796 OR from 9am - 5pm EST, Monday through Friday. One of our customer success agents will help you as soon as one is available.

Please note, if you decide to contact us via email at, it may take 1-2 business days to respond, as our agents may be limited as they work very hard to respond to everyone in a timely manner.

Changing Shipping Method / Location

If you contact us to cancel or modify a subscription after a recurring subscription order has been processed by our warehouse, we are unable to stop the shipment and it will be delivered to the address on record. If there are any concerns regarding the delivery, please contact for further assistance.

*If at any time you wish to modify your delivery schedule or skip a delivery, please contact fill out the form located at reference the form below on the current page OR contact customer support at from 9am - 5pm EST, Monday through Friday.

Manage Subscription
Manage Subscription Form

Subscription Request Type

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