FAQs
General
Are Noor Hair Products Suitable and Safe For Everyone?
Yes, Noor Hair products are safe and effective for use by all people with all hair types.
Although there are no reported adverse reactions, we do recommend consulting a medical professional before use if you are pregnant, nursing, or may become pregnant. Additionally, we recommend our products for use by individuals who are 18 years or older, as there have not been clinical studies completed on youth and adolescents.
Is Noor Hair Safe If I’m Nursing, Pregnant, or May Become Pregnant?
Although there are no reported adverse reactions, we do recommend consulting a medical professional before use if you are pregnant, nursing, or may become pregnant.
Will Noor Hair Work For My Hair Type?
Yes, Noor Hair products are specifically formulated to work for all hair types, including straight, wavy, curly, and coily hair types.
Do Noor Hair Products Contain Any Drugs?
No, Noor Hair products are 100% natural ingredients designed to provide safe, natural hair growth solutions to Noor customers.
Do Noor Hair Cause Any Side Effects?
Noor Hair products are side-effect free and we carefully select ingredients to ensure we do not include nutrients that are known to cause negative interactions. However, it is best to review the ingredients prior to using each product for any sensitivities you may have to certain ingredients.
Will Noor Hair Products Cause Hair To Grow On Unwanted Parts Of My Body?
Noor hair vitamins are hormone free and therefore won't make the hair on your face or body grow longer or thicker.
Are Noor Hair Products FDA Approved?
As natural supplement products, Noor Hair’s products are not subject to FDA review. However, we take sourcing, manufacturing, and testing seriously and manufacture our products in a U.S.-based, FDA-registered facility.
Where Is Noor Hair Manufactured?
Noor Hair products are manufactured in an FDA-registered, cGMP facility located in the United States.
Are Noor Hair Products Tested For Contaminants?
Yes, Noor Hair products undergo standard industry testing procedures to ensure the products are contaminant free and safe for consumption.
Do Noor Hair Products Contain Gluten, GMOs, Additives, Soy, or Food Allergens?
All Noor Hair Products are “clean label” products and are free of gluten, GMOs, artificial additives, soy, and common food allergens.
Do Noor Hair Products Expire?
Noor Hair products generally have a two-year shelf life. Please review the indicated expiration dates on each bottle once received to confirm appropriate expiration dates.
How Should I Store My Noor Hair Products?
Please store Noor Hair products in a convenient, room temperature environment, such as your bathroom, bedroom or kitchen. Try to keep out of exposure to direct sunlight.
How To Use
When Should I Start Taking Noor Hair Products?
Although some of our customers turn to Noor Hair solutions once they have noticeable hair thinning and hair loss, some prefer to take a proactive approach and begin taking before or during the early stages of hair loss. As we know, several unavoidable factors can contribute to hair loss and pre-emptive efforts can improve potential hair outcomes.
What Happens If I Don’t Take Noor Hair Products Daily?
Noor Hair products should be used daily, as consistent creates improved results with our products. However, if you do miss a day here and there, it won’t materially impact your results unless missed more frequently.
Can I Take Noor Hair Products If I Already Take Biotin?
Yes, you can - however, our products contain Biotin already, so it is not entirely necessary to continue Biotin alongside Noor Hair products. If you do continue to use Biotin separately, please be sure to monitor your total daily intake to remain within safe, physician-recommended ranges.
Is It Safe To Take Noor Hair Products With Pharmaceutical Medications?
Yes, we’ve ensured our formulations do not contain any ingredients known to cause adverse effects with common medications. However, if you take prescription medications, we recommend that you consult your physician with any medical questions.
Results
What Kind Of Results Should I Expect With Noor Hair?
Depending on which product you select, you should expect to improve overall hair health or kick start hair regrowth. You should expect consistent improvements with daily use.
How Long Does It Typically Take To See Results?
Although all customer results vary, our customers typically begin to see results as soon as a few days! Noticeable, tangible results are usually visible within weeks and best results have been achieved when Noor is used for 3-6 months consistently.
After I See Results, Should I Continue To Take Noor Hair Products?
It depends on which products and hair goals you wish to achieve. Consistent use is the best way to achieve and maintain results, whether it’s preventing the loss of regrown hair or upkeep for healthy, hydrated hair.
Will I Lose All My Results If I Stop Taking Noor Hair Products?
It’s very unlikely, but we cannot guarantee it. To be totally safe, most women continue using Noor products. Once they have regrown their hair, they change to our hair care product line to keep their hair shiny, thick, and full. They also continue taking our hair growth products to ensure internal balance and maximum hair health.
Orders & Subscriptions
What Payment Methods Do You Accept?
We accept all major credit card providers (Visa, American Express, Mastercard, and Discover), debit cards, PayPal, Venmo, and Google Pay. Unfortunately, we do not accept prepaid Visa gift cards.
Is My Credit Card Information Secure?
Yes! We use an encryption service to process your payment and your credit card information is hidden from us.
What Is Your Return Policy?
We offer returns up to 180 days from the receipt of your product(s). Although most returns will quality for a full refund, we do have certain limitations within our policy. You can read about our policy here (Return Policy)
How Do I Cancel My Subscription?
You can cancel your subscription any time by completing our subscription cancellation form located here: subscription
Alternatively, you can contact our customer support team at support@noorhairofficial.com or by phone at (510) 605-3796.
How Do I Skip My Next Order For Subscriptions?
You can skip your next subscription order by contacting our customer support team at support@noorhairofficial.com or by phone at (510) 605-3796.
Can I Pause My Subscription?
You can pause your subscription by contacting our customer support team at support@noorhairofficial.com or by phone at (510) 605-3796.
I’ve Canceled My Subscription. Can I Reactivate It?
Yes, of course you can! You Just contact our customer support team at support@noorhairofficial.com or by phone at (510) 605-3796 and they will be able to get your subscription reactivated.
What If My Order Was Lost, Stolen, or Missing?
If you purchased our Porch Pirate Protection plan during checkout your order will be replaced at no cost to you. If you did not select our Porch Pirate Plan, we unfortunately do not insure outbound packages and cannot guarantee your product will be replaced. If this happens to you, please contact customer service at support@noorhairofficial.com or by phone at (510) 605-3796 and they will be able to assist
Shipping
Where Does Noor Hair Ship?
Currently, Noor Hair ships to the US, Canada, Mexico, European Union, and Australia. We are adding more international markets soon, so feel free to check back with our website in the future as this is subject to change.
What Are Noor Hair’s Shipping Charges?
We offer free shipping for all subscription purchases and one-time purchases for orders over $100. For one-time purchases under $100, we charge $7.95 for shipping and handling fees.
How Long Does Shipping Take?
Orders are processed for shipment within 2-3 days. After your order is processed, it takes 3-5 business days for the shipment to arrive.
Processing may take longer if the order was placed around the Holidays or on a weekend.
How Do I Track My Package?
You will receive an email after your order has been processed at our warehouse that will contain a tracking number for your order.
I Did Not Receive A Shipping Or Order Confirmation. How Do I Find This Information?
If you did not receive a Shipping or Order Confirmation note, there may have been an error. Please contact our customer service team at support@noorhairofficial.com with the name and email address on the order and we would be happy to assist.
Can I Change My Shipping / Billing Address?
Yes you can. Please contact support@noorhairofficial.com. Unfortunately, we are unable to change shipping or billing addresses for orders that have already been shipped from our warehouse.